Positive feedback
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Super cool app, well done and super smooth. Love this!
Source: Telecomasia
Positive feedback
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I really must say, I believe draft kings sports-book has outdone itself nicely... I am extremely impressed with how robust and detailed it is. Never mind how simple it is to use. You’ve got lines on almost everything live which is unheard of. It is truly like a bettors paradise.!! I’m further impressed how the balances unified with the draft book which really makes it good to use funds from one location.
I am very big on alternate lines such as expanded totals on soccer and you cover that extremely well. I’m sure there’s a few things that we can improve our overall this seems on touchable as far is feature functionality and total ease-of-use.
Finally, the availability of depositing money in small increments and the use of the money from draft kings as mentioned is awesome. You should do really well with everyone since it’s so easy to put a bet and not requiring such a large overhead do so OR a Significant amount of time to do so.
Great job so far. I look forward to using it and providing you more detailed feedback when need be.
Best regards,
Giacomo Fasano
Source: Telecomasia
Positive feedback
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"Title": Excellent!
"Comment": For someone like me who just wants to have action without breaking the bank, DraftKings is great. You can wager as little as one dollar on a sporting event or play games such as blackjack and roulette. Deposits are easy and I have had withdrawals posted to my account within three business days. The site offers you promotional wagers based on your history of playing. Really impressed with how the site is put together. Great job!
Source: Telecomasia
Negative feedback
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"Title": Dk sportsbook
"Comment": I love the app and everything that comes with it. There are definitely some other options I wish it had. 6, 6.5, 7 and 10 pt teasers. I also wish you could connect your bank account and the money would directly move over. The whole 2 week check wait is annoying.
Source: Telecomasia
Negative feedback
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"Title": This is a complete sports book that is for the fans of sports and gambling
"Comment": The app is amazing super easy to use just need a few improvements such as a tab where you can keep up with the teams you have picked to win for the day so you can check progress other than that the location issue is kinda annoying but can be fixed easily hopefully the tech department sees this and fixes that issue other than that great app
Source: Telecomasia
Negative feedback
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"Title": FIX the app ASAP please
"Comment": App constantly freezes crashes and messes up!! Everything about draftkings sportsbook is amazing when it is working well! When it is working well they’re Way above and beyond any other sports book. The problem is is the app is only working smoothly about 30 seconds total throughout the whole day. And the rest of the time it is constantly freezing glitching and crashing. I am on the app about a total of five hours every day. Mostly because I want to check out the new lines and live betting But also because the app crashes so much I have to sign back in or refresh it for it to work properly. Please fix your bugs draft kings! I definitely still recommend this app but this needs to be corrected ASAP. Definitely use this app and deal with it for now though
Source: Telecomasia
Negative feedback
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"Title": IF YOUR ON THE FENCE WITH DECIDING , READ THIS
"Comment": the app is good in regards to design and navigating around to find your plays but the reason I give them 2 stars is a big one and that is the withdrawal time it takes to receive your money . It has been a week and I still haven’t received my full amount payout . If you can take our money from us in seconds you should be able to put it back in just the same amount of time . I deleted and tried another book . I am updating this now to 1 star because you responded to me and told me I can pick my money up at your cage , hold on let me get in my car drive all the way down there .
Source: Telecomasia
Negative feedback
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"Title": Okay
"Comment": Love the app when it’s comes to just betting but the “deposit bonus” they offer is complete bs. I’ve still never seen any type of a useable bonus for any of my deposits. Also the withdrawal options are a total joke. If you want to deposit money you can do it within seconds from your bank account or debt/credit card.... but when withdrawing you can’t cannot put the money back in bank account or on your debt/credit card. Instead you can do a special prepaid card, PayPal, or a check. All of those options taking several days if not weeks to get the money back. DK has so issues at all taking the money from your account immediately but when you want to get some back it’s going to be very complicated and take a while. I had a buddy do the PayPal option and DK made him make a deposit from PayPal before he could withdraw anything to PayPal. Very silly. Took 3-5 days to get to his paypal THEN once in PayPal, PayPal also takes 3-5 days to transfer to a bank account. So with the PayPal option alone you’re looking at 6-10 days before receiving any money. With all that said the app is a great sports betting app, just a couple silly issues.
Source: Telecomasia
Negative feedback
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"Title": Transferred my money to another app they own
"Comment": I downloaded this app looking at the reviews and deposited $100. On the deposit screen there was no option to choose where my money is getting deposited. The transfer went through successfully but I didn’t see any balance in this app. I started chatting with one of their support person who didn’t reply fast enough but when he did he told me that my money went to Daily Fantasy sports which is a different app which DraftKings own and also that I cannot transfer between those two. Also, there is no way from Sportsbook to withdraw my money. This in my opinion is just fraud at the highest level.
Source: Telecomasia
Negative feedback
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"Title": Horrible customer service
"Comment": This app is good if you plan on never ever reaching customer service or having any issues with the app. However if you ever need to reach customer service there is a huge issue. There is no phone number so you have to email them. Takes 1-5 days for them to answer or they ignore you. Most times they don’t understand or don’t know their own app well enough to answer your questions. If there is a significant issue they have zero idea of what is going on. They offered an nfl parlay insurance promotion. If you lose 1 leg of a 4 leg parlay you will be credited as long it is not a teaser. I made parlay wagers as did my dad using the alternate spreads. We never used teasers and were credited the first 2 times the promotion came out. Then all of a sudden they didn’t credit us and said teasers don’t apply. We didn’t use teasers we were just smart enough to use all their app offers. They have no idea the bet we used and I’ve spent days trying to contact them and explain. Save yourself the hassle and do not use this app. You will eventually get money randomly taken from your account, not get a pay out or some other issue. Then you will spend weeks trying to explain to them their own system to eventually get screwed. Use another sportsbook. Or else you will just regret the hassle.
Source: Telecomasia
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