Very poor. Waiting a long time for a withdrawal and still not received. I have chased a few times, seeking an explanation but none provided. In my opinion a total scam. Avoid at all costs

UNBELIEVABLY BAD COMPANY After 4pm on a Friday they don’t have anyone to process withdrawals, even PayPal withdrawals, until a Monday a whole 60 hours withdrawals just sitting there, you couldn’t make it up, come on in this day and age you can’t expect to wait that long when other online companies can transfer winnings / withdrawals same day, some in minutes. If BETWAY can take DEPOSITS of punters all weekend then they should at least have staff on to payout. Rotten to the core BETWAY

The only one issue I have is the length of time it takes to withdraw your winnings.. I made a withdrawal on the tuesday morning around 9am but by Thursday morning my winnings were still pending.. got in touch with customer service via live chat and was told it can take up to 36 hours to clear... it had already been 48 lol... never argued so just left it.. it did clear that day though.. that's the only problem I have encountered but it seems like you have to jump through hoops just to get your winnings.. I will not close my account but will place 99% of my bets with another bookmaker.

PLEASE BEWARE! DO NOT USE BETWAY, THEY REFUSE TO PAY OUT & ARE ENGAGING IN FRAUDULENT ACTIVITY! I wouldn't even give 1 star - You are a DISGRACE! My dad won on the 4 to win horse racing on Saturday 13th June. The total prize money was £10,000. There were 4 winners on the day & he has been confirmed as a winner via their online chat & email winning a total of £2,500. After a week of back & forth to Betway, successfully verifying his account by sending photo ID, recent bills to prove his identity, Betway are stating there is nothing pending on his account & no winnings due! Shame on you Betway, a global company resorting to fraudulent activity. My 75 year old dad has just started formal proceedings with the IBAS, UKGC & the Association of British Bookmakers. Never in all his life has he known a betting company refuse to pay out winnings that have been won fair & square. You are misleading the public & are in breech of your terms & conditions. Please, do not waste money using Betway EVER again!

The maximum bet is ￡ 4.47. Are you kidding me? If you have no money, you will go out of business!

Please reply to our private message! What a joke of a company. A company that you can't contact via any form - phone, e mail or live chat. The only reply your lucky to get is "reply to our private message" on Trustpilot but I can guarantee they will NEVER reply back or do anything. How any business can operate in this fashion and treat their customers with such distain is beyond belief and using the current world situation a total cop out! You recommend using a different bookmaker when considering opening an account. Personally waiting on IBAS on my complaint / treatment from my poor experience.

You can deposit, but when I try to withdraw the money back to my card it doesn't let me, it said to choose another method and it's complicated through bank transfer, they ask for Branch and Signatory name... No bonuses, always the odds are low! Just stay away, my best advice!

Would give 0 stars if possible. Very quick to take your money but very slow to pay out. Been over two weeks and I am still waiting for my withdrawal despite sending all my proof of I’d and evidence.

Terrible 6 days and stil waiting for withdrawal so Im contacting trading standards and going from there

Withdrawal time is very late to compare others.