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Shocking disgraceful customer service and I will be reporting them to the gambling commission as
Source: Telecomasia
Neutral feedback
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My withdrawal is put on hold for no reason. My account was verified way long before the withdrawal but still they put my withdrawal on hold. Every time I am trying to connect to the chat support they are asking for new document. According to our Indian constitution whatever document were given to us by the government I have provided to them. I have given them Aadhar card(Works both as address and identity proof), Pan card and even I have provided them bank statement(Works as a address proof). Now they are again asking for utility bill, I am a student I don't have a utility bill in my name. It has been more than a week my withdrawal is on hold for no reason. Now i can't even connect to chat. While depositing I was told that once your account is verified you can withdraw. My account is verified way long before but still they are putting my withdrawal on hold and also they are not giving me the reason behind the hold. I think they don't want to give me my money that is the reason they are giving excuse every time by asking a new document. They are cheating with the customers and their hard earned money. If my problem is not solved soon i would tell everyone not to use betway. I have also provided them month to month utility bill that is not older than 3 months. In India whatever document is issued by the government i have provided. Now if they don't solve the problem then Its a scam. They are simply looting people's money in other words its a scam(fraud).
Source: Telecomasia
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When you see SCAM written so many times, maybe you wonder if those reviews are all real, they are. DO NOT BET WITH THIS COMPANY, BECAUSE WIN OR LOSE, YOU WILL NOT SEE YOUR MONEY AGAIN. I put a bet on the 31st October for Joe Biden to win the US election, he has, weeks ago, and BETWAY have still not paid out, every other betting company has paid on this again weeks ago.
Source: Telecomasia
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My US election bets are still not settled including the closest margin victory state which has nothing to do with the winner of the election. The money I bet is my hard-earned money and I would like to have it in my hand because they are just using it for interest purposes. I was such a loyal customer to Betway and now that this is happening it is very frustrating. Betway please answer me
Source: Telecomasia
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They hold onto money for as long as possible and also refuse to pay out for us election they lie that ita still unknown when biden obviously won already..
Source: Telecomasia
Neutral feedback
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They have put limits on my account and are not providing any valid reason for the same. It was all fine till the time I was loosing money but when i started winning bets they did this. Unethical & Fraudulent behaviour... AVOID!
Source: Telecomasia
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I withdrew $3697.87 pesos over a week ago and I have still not been paid. Most betting companies pay you anywhere between 1-3 days. I am sick of waking up and logging in to see that the process has still not been completed. This needs resolving ASAP!
Source: Telecomasia
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This is the biggest scam of all gambling sites. I did not place any bets or play any games. I simply added my money to my betway account just incase I wanted to make a bet. Now I asked for a withdrawal and I still have not received my money. It has been 2 weeks since I tried to withdraw my money. I did not make any bets yet, I wanted to take my money out. Customer service was very unhelpful and kept say my information did not match. I even emailed the requested documents but still they do not want to send my money back to me. AVOID THIS WEBSITE AT ALL COST. THEY ARE SCAMMERS AND WILL PRETEND TO BE DOING SOMETHING. I'M GOING TO DISPUTE THE DEPOSIT WITH MY BANK BECAUSE THIS IS STEALING. Once again, I didn't make a bet and I gave them a chance to resolve the issue. WORST GAMBLING SITE EVER
Source: Telecomasia
Neutral feedback
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This is Naveen from India, I think this is one of the best online betting site. Thanks.
Source: Telecomasia
Neutral feedback
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Sir i had made 2 transactions using my ANDHRA BANK account on 13-10-2020 in betway, there's no issue with the 2nd one but the first one got declined and the money is not yet credited to my account, I contacted my bank and they told me that my money has been transferred to the merchant site, It's been more than 30 days and Iam still waiting for my money, please look into it ASAP. Please solve my issue as soon as possible
Source: Telecomasia