Deposited £20 and played for a few days winning £160 in total. Withdrew the original £20 and an extra £30 from my winnings leaving the rest in to withdraw later / play with. Attempted to log into my account today but access denied. Contacted customer service who asked for ID - sent ID over and then was informed that they had closed my account down under their Terms & conditions for no apparent reason and they was unable to tell me why and that I could not appeal this decision. Asked about my winnings and was informed that I would not be entitled to it, they would keep £140 and I would get my original £20 back via my original payment method once everything was “sorted out” I’ve kept a copy of the transcript and will continue to badger until I get my £20 deposit back! Would not recommend them.

i just spun at 20p on bonanza megaways for aprox 32 mins to win 8.72 on a bonus what the **** is going on a sad customer here.

Scammers closed my account as soon as i requested a withdraw for no reason.

Started to make money after years of having a account and all of a sudden they put you in a situation and position where they give you the option to answer questions or your account will be banned and they will use safer gambling as an excuse. Goodbye!

Literally cheated me out of winnings on their exchange. I stuck £30 I had in my account on Midtjylland vs AEK Larnaca when it was 0-0 at odds of like 2.38. Larnaca then went ahead, so I threw something of a hissy fit and deposited and bet £70 on Midtjylland at 28.0 chasing my initial loss in the 82nd minute. Stupid loss chasing aside, £30 OR £100 as a loss is nothing really as I don't place that many bets. Anyway, I use Bet365 to watch games as their website is much better for this than Betfair, 365 were offering around 20.0 at the time I matched at 28.0, so matching at odds of 28 on exchanges when "normal bookies" offer 20ish is pretty standard. Anyway, 84th minute and Midtjylland equalise. I take £250 back at around 4.0, meaning if Midtjylland go on to win I'm around £1100 up, if they draw or even lose, I'm up £150. Midtjylland get a corner, betting is suspended. I actually get my hopes up I'm winning over a grand with betting being suspended while "my team" are taking a corner. But 365 don't suspend betting, nothing out of the ordinary here, inconsistency between market suspensions is a thing. 365 at NO point suspend, because NOTHING of any note actually happened in the match. Boom, 5 minutes later, the bets post 1-0 that give me profits between £150 and £1100 are VOIDED. NO Good reason. No suspect VAR events in the game, it's a CL qualifier so not a "massive" game, but also not some 5th tier Icelandic match where anything suspect could actually have taken place. 365 odds reflected the Betfair exchange ones more than fairly. Worth adding I could still have cashed out for over £300 when this took place. Another thing worth noting was that almost 35 minutes after the final whistle, these bets still hadn't settled, something clearly went wrong on Betfair's side. They try to fob me off with a £30 free bet covering my initial loss... A £30 free bet when they've stolen a £150 win? No thanks! I am/was a loyal Betfair customer. Had to delete a 5 star review to add this one. It "almost hurts" because Betfair appeared to be one of only a couple of the tons of bookies that seemed trustworthy but this was absolutely pathetic. If you can't trust a Bookie to honour their bets, especially on an EXCHANGE where the odds are against other users and bots, they're beyond worthless. I took the case to IBAS and I'm sure Betfair won't have to pay out because they quoted their terms and conditions a couple of times. There was an EIGHT MINUTE window where every bet placed was voided, and NOTHING of note happened in the game. Odds through those 8 minutes reflected their competing bookmakers more than fairly. If you can't trust a bookie to do the bare minimum and not welch on bets.... avoid. Avoid like the plague

Site of Shamless Scamming thieves. rigged games. not recommend this site, stay away

Just don’t play on this site, Don’t recommends this only eating money, worst site ever!

Gang of thieves without honour and morals. Shamless scamming rats. Rigged games and scam all over the site. highly recommend to avoid those thieves

omg i have been playing here for over 3 week on 1 slot machine and the biggest win of a bonus round was 26p i kid you not 26p. they say fair return to player on a slot machine that has a 97% return to player so thats a house edge of 3% and yet i play here for 3 weeks to hit nothing at all. What you must understand is that they allow game providers to place them slots in bet fair but they are never checked for fairness what allows the game providers to just rob you completley paddy power and bet fair are owned by the same company flutter gaming so be warned that if you play with flutter gaming you will just clearly loose as i play the same slot machine in other casinos who are not part of flutter gaming and i do win today i played for over 1 hour and 35 min to the only bouns round that paid a massive 26p from 12 free spins the last bonus round i got was 3 days before today i won 20 free spins to only win just over 5 pounds so thats like 25 p win per spin. So let me get this right if you play 1.000 spind through a slot machine that is ment to have a return to player of 97% this means that over a long period of play you would expect to get back 970 of them spins as house edge is only 3% so to only win 10 pounds in like 3.500 spins is just a complete rip of. I blame the vcasino as it is there responcability to ensure that the slots the host have enough wins to cover what we are playing. Or is it just the fact that it is all just controlled as all the so called random numgers that are getting generated are from a computer system bet fair control what you win and loose as they are thiefs

They only accept a drivers licence as valid identification. Government should close these fraudsters down,