Decided website was not for me and wanted to cash out and close my account. We’ll they only accept certain banks. My local bank was not one of them. So my only option was to give them my personal bank info and wire it to me. We’ll they don’t tell you they take $10 wire fee. They will not close my account. They want personal information which is stupid. Their link don’t work to close it either. Customer service is horrible stay away. Not worth troubleFebruary 22, 2023

AS YOU ALL KNOW I BET TO WIN, I work 8 month a year thats enough, i explained to a lad how i made it pay gambling to cut a long story short he told me he could have what he wanted on with 365 i told him he must be loosing on a regular basis, i told him to bet 2 horses in france at deauville on 9th december 9/1 and 6/1 both won 13/2(don diego de vega) and 7/4(french bob) id imagine mick wasnt only one to bet these 2

Absolutely horrendous site, played £300 on Big bass and not one bonus, reels spin weird. Had two bo us symbols 32 times and not one came, compete scam. AVOID AVOID AVOIDFebruary 22, 2023

Updated review- they made over 3 billion yet can't afford to employ customer support. Abysmal site now. Just pure greed with no care whatsoever with their customers. Former customerFebruary 21, 2023

So easy to make a deposit but like pulling teeth to withdraw. Used Apple Pay to deposit, they say the credit card is non-refundable likely because they don’t have access to the card numbers. Fine, but when I withdrew it asked me to select a method which I requested etransfer. 3 days later no email, reach out via live chat and they say I have to do a wire transfer I tell them my bank doesn’t do wire transfer and send them the site FAQ where it specifically says no wire transfer. They email me a request for my banking info. Like really! You want me to send my banking info through an insecure email. If you’re willing to send a bank wire what’s the difference of sending it via etransfer and why have that option available for request when completing the request if you won’t fulfill it. Terrible company. What a joke and waste of time. February 18, 2023

I only play the horses and at one stage I had at least a dozen accounts. It would seem we all have differing experiences with gambling companies but I genuinely find this gambling company head and shoulders above the others. They have never refused a bet and I'm winning with them so far having been with them for about 5 years. Honourable is the word I would use to describe themFebruary 07, 2023

Registered 2 days ago, yesterday deposited 30$ and did 4x tennis bets with small amount. Then today I got an email from them: "Due to the nature of your business, a decision has been made to close your account with immediate effect. "Which means I banned for life. I've also talked with the support and they said "yeah we can you are restricted but nothing can be done". They also told me they not gonna review my case no matter what I say. Then they told I can move forward and bet somewhere else. They also require KYC to withdraw your current balance, but if you banned you cannot upload anything. Also the withdraw function was disabled aswell. So had to contact the support again, but atleast they helped to withdraw my balance, so thats something... February 19, 2023

The streaming never works you always get errors when the game is running it updates the score before the video so no point in it. February 19, 2023

This used to be a really good site. The odd £5 free bet for being a loyal customer but seems lately that its getting worse and worse. No loyalty at all the more you put in the less you get back. Over a grand last month on bets and casino and nothing from them at all. My partner puts 50 quid in over the month and gets free spins every week. With William Hill I bet 10 pound and get a five free bet, with virgin bet I get a 10 free bet if I place two 10 pound bets. With sky I get 5 free just by staking £30 yet the site I used the most gives me nothing at all. I did message them asking if there was anything they would do but after the first message the rest were ignored so they're getting no more of my money. Poor way to reward your customers thinking they'll stay. Your loss. February 19, 2023

0 stars! I have used bet365 for a long time. Suddenly now restricted and no option to reopen my account. All the support received was that it was a management review and no more information. There is literally no explanation as to why they have closed my account. I do not take advantage of promotions, I’m actually down a little on returns. A legit customer has been punished for no reason. February 18, 2023