I've extensively used sites, and these guys are on top by a distance. The actual user experience in terms of site functionality and layout is pretty good. The customer contact is far more professional than alot of the also ran sites and they address your concerns by actually listening rather than giving a templated response. Live betting is widely available and in play to use through the contents without being suspended. Generally the odds offered across all disaplines are alot better that almost all others. September 15, 2020

Worst gambling site, ive been waiting 2 years for them to verify my address and they refuse to give my money back even though they have all my information. September 15, 2020

I totaly agree about the changes that have been made on all platforms, its gone from very user friendy to!00% ****. if it aint broken why try to fix it? Ive been with them for years and if nothing is done i will use another bettingplatform! September 14, 2020

Gone from best to worst with the new app, extremely slow and hard to navigate compared to previous versionSeptember 14, 2020

Been using the Bet365 app on iPhone since Christmas and found it to work well and was very user friendly. Since they have updated the app it has got to be the worst on the market with so meany glitches it’s unreal. For example, Money now takes ages to hit Your account After you win a bet and the app won’t let you place another bet until it is settled. Live In play stats don’t update in real time. No longer user friendly And your favourite markets don’t save after you close the app so you need to reset every time you log in. September 14, 2020

Extremely unfriendly staff both over the phone and via chat. Cold, robotic, scripted responses. Always have been. Was almost use to it until I switched. Now coming back to use them for a promo or two here or there - I can remember why I left. I wonder what their staff think of us Australians some times. Leaving after my next withdrawal lands! September 14, 2020

Bet 365 was the best betting app, the upgrade is so bad it’s not worth betting with, please sort out or change back. Guy speak with your pocket, I’m now using ladbrokes, no where near as good as bet 365, but the app must change or simply don’t use. September 14, 2020

I have been reading a lot of the reviews, and totally agree with them all, I have been a regular user of this app fir several years, why did I use Bet365? because the app was simple, user friendly not another app was close to it. Where the upgrade is shocking, Even I have thought about walking away and looking for a better app. When are companions going to stop thinking about greed and start being a bit more loyal to those who give them all there profits.. September 13, 2020

New App is not fit for purpose. Freezes all the time and fails to update balances constantly. Can’t get a bet on and also have no idea of current balance. Very odd for such a profitable company to provide such poor service. Zero stars from meSeptember 13, 2020

I have been on bet365 for 8-9 years, I have enjoyed my time and had no problems. This new upgrade on the phone app is the worst app out there. Its beyond bad. Terrible navigation, what on earth were they thinking? I have just deleted the app because I bet for fun and its not fun trying to navigate this bad bad app that used to be SO EASY. For a company this size to make such a ****-up over this, the board needs sacking. goodbye Bet365September 13, 2020