This is the worst customer service experience have ever had. I won’t advice anyone to waste their money on bet365 because they can close your account as to how they feel but they can’t feel to give you free money. The customer service on bet365 is absolutely useless. January 29, 2021

Absolutely, repeatably awful. Almost unusable. Dreadful. I’ve used it for 5 years and before the update was ok. Now shocking. I’m off

Customer Service Is ShockingI've never experienced such poor levels of customer service from any company i have ever dealt with. Quick to take your money but use every delaying tactic to give you what you are owed when there is an issue. January 27, 2021

Dont trust these guys! I was basically robbed by them. They accepted my registration, accepted my money and when I tried to log in I couldnt and they starting asking me for all sorts of identification because my credit card was international however they already had my money. This happened 2 months ago. I am still trying to get my money back but I think it is a lost cause to this cheaters. January 23, 2021

It’s just a terrible app. It freezes constantly. Navigating between bet slip and events is cumbersome and awkward. On the horse racing it frequently will not not allow you to see results unless you close the app and log back in. Hugely frustrating app to try and use. Needs a complete redesign and build. Visually, it’s also very unappealing and unclear. They need to take a leaf out of the Skybet app design which is leagues ahead and so much easier to use...... January 22, 2021

Wish I read these f'ing reviews first. Just signed up, deposited $200 and then they instantly suspended my account. Called, talked to a guy and he seemed nice enough but I'm writing that money off as a stupid bet lost. I should have thought twice when my credit card company wouldn't allow me to deposit to this site. fake gaming offshore account. January 21, 2021

I had an issue with my bet and surprisingly the bookie settled it to my favourJanuary 20, 2021

Scam welcome bonus just to make deposit you will not receive anykind of bonus. It's 100% scam. January 19, 2021

Very slow to resolve issues to the point it feels like they are stringing you along in the hope you give upJanuary 18, 2021

Their website is very poor such a mission to try to find things. January 17, 2021