It should not be strange that logging into your AW8 account can sometimes come with some issues, as this is something that is common with digital technology. However, more importantly, users want to know how to solve AW8 login problems.
8.1
I Forgot My AW8 Account Password. What Do I Do?
If you've lost your password on AW8, just click the FORGOT PASSWORD option that is below the PASSWORD field on the login dialog box. When you do this, enter your email address into the field on the next page that appears. Then click RESET PASSWORD, and a link will be sent to you to change your AW8 account password.
8.2
I Want to Login as a New User, But I Can't. Why?
If you are a visitor, it is impossible for you to login without creating an AW8 account first. So, go to the homepage and click REGISTER and complete the process to get an account. Then, use your username and password details to login if you are ever logged out.
8.3
The Login Option is Frozen. How Do I Fix It?
Often, this is a technical issue. It is either an internet connection issue, a device software issue or the website issue. You can try a few of these: Wait for some minutes and try again, turn your data off and on again, restart your phone, close all apps and internet for a while.
8.4
My Details Are Correct, But I Can't Login. What Do I Do?
Check the correctness of the password and username. Look out for these: place capital and small letters where they should be, do not use spaces when you type, use the right characters (such as using the number 1 instead of the alphabet I).