9.1
SportPesa Customer Support
Sportpesa has a highly responsive customer care staff that is always available to sort out punters problems in Kenya. They are also reachable in more ways than Odibets Kenya.You can reach sportpesa customer support team via:
- Email: [email protected];
- Facebook: @SportpesaKenya;
- Twitter: @Sportpesa;
- Phone: 0709079079.
You can reach the sportsbook quite fast via phone or whatsapp which they reply to in less than 5 minutes. Their email address is also efficient with a response time of 30 minutes.
Log In SportPesa Account
9.2
Odibets Customer Support
Odibets has reliable and great customer support that is very friendly and are ready to give you any detailed information on your queries. The support is in English.
Unfortunately for OdiBets sportsbook, they lack the live chat where one can air their grievances directly on the website without leaving the site.
Their support staff work 24/7 meaning you can be served at any time of the day and night. From my trials their response time is also short which is a plus since punters will not take long before their issues are addressed.
You can reach them through phone or Direct message on any of their Social Media platforms as indicated below;
- Phone contact: 0709183680;
- Facebook: Odibets;
- Instagram: Odibetskenya;
- Twitter: @Odibet;
This online sportsbook has also provided an FAQ section which makes it easier for you to get access to solutions to most asked questions by other gamblers without necessarily asking them directly.
You can find information such as how to register, deposit/ withdraw, password reset, and check your account statement. The team provides a step-by-step process to help you get a solution to your Odibets account issues.
9.3
Author's Opinion SportPesa vs Odibets Customer Support
Alisa Barladyan
Sportpesa betting site clearly has more ways to reach out to their customer support team compared to Odibets. You can reach them for instant feedback via phone or whatsapp. Their email responses take a shorter time compared to Odibets. The only issue sometimes is when there are many callers at the same time thus you are supposed to wait for the next available agent to listen to your issues which may take at least 6.
Log in to Odibets Account in Kenya