They opened my account with a self exclusion in place. Allowed me to deposit 1700 euros. I spoke with a guy named Michael on their online chat. He stated and I have the screen shot that allowing the new account was an error and a mistake. But they have yet to send me any email communication with regards to this. In order to Complain to their regulatory body I need a final letter outlining their reason based on their mistake and error made why they have not returned my deposits. There's a complaints procedure for any business and again a company that think they're above any law that you are not worthy replying to. I need that final letter outlining their reason for not returning my deposits before I can take this to their regulatory body. Wreckless people.

Try to withdrawal on 27th October, they ask me for documents each time different one, send them all. Now they marked on my withdrawals account as payed but its not payed. Contacting live chat every day an getting excuses that my payment is on hold because they neen to send me a feedback sorry for delay, finance department is very busy, I mean what

Well what can I say played virtual 16 times in a row I've lost on this yet another site that wants to take take take all the time Iran beating France really it is a joke but yeah 16 times in a row wonder how many more if I did it would I lost 20 30 before one bet actually wins shockin

Please can someone from Betway explain why these deposits issues like I had and messing peoples money about is still happening? it's been 2 months now, instead of replying to people on here pretending your gonna send them a private message sort the problem out, because your sending me deposit bonus emails all the time so you can do the same thing again to me take my deposit and not put on my account, how your still getting away with it is unbelievable, what private message please?

Requested a withdrawal from betway about 2 weeks ago and it still hasn't gone into my bank, tried everything to get in touch with someone to sort it out and I've got nowhere, absolute disgrace, quick enough to take the money but then they don't want to pay what you win.

I have deposited multiple times with no problem then I have tried to withdraw and it’s has now been at the processing stage for 3 days and they are requesting furth ID which I have provided 3 days ago and they have not even acknowledged this I have tried 3 times now with no reply. I have contact live chat 3 times and every time the advisor has said nothing they can do and have not been interested. I have never came across a company so bad and will had to take things further now.

This is the worst betting company. withdrawals take 15 minutes. I still haven't received my withdrawal from betway. I want my money

more than a month to withdrawal? been like more than a month now since I asked for withdrawal but still no answer backI contacted them by email and I get that automated response that they don't use this email I try live chat and it gets stuck in that "Please wait while we transfer you to an agent"Can anyone of you here from the support team contact me? or is this bookmaker just scammed me?

Deposited 30$ oct 31 2022. And until now still waiting to reflect to my account. Talk to them already and they only said the will look on to this but until now nothing happen. And payper already received my money. Just a waste of time to wait for live chat nothing happen they just keep asking documents. But already sent how many time. The worst costumer service. And give my money back

I tried to withdraw money to the same card I deposit with, keep getting emails saying I have to change my withdrawal method as they couldn't use the account supplied. Total rubbish. I closed my account and lost money because of it. Going to report this to gambling commission.