Hi I deposited in betway 40k and 500 rs both of the transaction successful from mt state bank of India. But amount not credited to betway account I was shocked. anf I immediately sent mail to betway support and manager they sent receipt and In mail they told they ll solve as we can soon.. same time I raised complaint to sbi also. From bank side they told they will resolve in 10 days.. and I did live chat 2 times in betway they told that we will refund within 7 to15 days. I waited and I got refund at 6th working day.. I'm happy that we can believe betway.. thank you

Been playing on Betway for 3 years, been up and down for last 2 months. All of a sudden this week I start heating up again. I go to Log-on today. Account Closed. No reason given, nobody to contact. Shameful! user: Nicarter24

Hi my username is shreyas1995 and I had deposit INR 500 in my betway account through my upi but money was debited from my account but not credited in betway account. Pls help

First I gave them 5 stars First I gave them 5 stars, but now I feel so embarrassed that I gave them this nice review. The reason I give them one star it’s very simple. I have been playing last month with Betway and my account always has been on profit. And I believe that they don’t like someone’s account to be on profit, my account has been locked up. After I had a call from responsible gambling team and we get this one sorted. I have agreed monthly limit on £1500. So once I logged in to my account I try to deposit all my monthly limit which I have set it. What happened I couldn’t deposit more than £740 pounds become Betway care for my financial situation

Edit: 03.06.2021 Today I couldn't wait and talked to live chat and for the last time I gave them 1 more day, they said we can't get back to you, we can't give you a date! I'm filing a financial and moral lawsuit tomorrow, and I'm also applying to the Gambling Commission for the cancellation of their license! We will also apply to the consumer court because they are against consumer rights and they do not return within the time they have stated in writing! Stay away from this company and seek your right! Edit: 02.06.2021 It's truly incredible! They don't respond, they don't answer my e-mails, they asked me for information from here to reach me, I forwarded them, they neither called nor sent an e-mail! They haven't been able to send a report for exactly 2 months, they don't answer the questions I asked and which I have a legal right to. They said we contacted the game company weeks ago, I said prove it to me, they didn't answer him either! I loaded 25 pounds to try the system today, I wasn't even make 25.10 pounds, just like any other days! So the RTP rates they wrote are not correct either! I even wanted to know my RTP percentage, they couldn't even give it! They are officially kidding us, earn time, not help and this company is serving in this country with a license in hand! I'm posting here again! My lawyers and myself with all my strength will do everything in my power to show what they are doing and reveal what it has done to customers in the written and visual media! They have no right to victimize people like this! We're reaching their CEO, Anthony Werkman, tomorrow and we'll tell him everything and later we will send our case to Gambling Commission, Guernsey and Westminster Court! Just because they are against consumer rights, this shows that we are right! This country has the Customer Right Act! There are articles where you are sentenced to do everything you say in writing! Edit: 01.06.2021 Let me tell you about the last situation I experienced while recording the spins for legal process! Dragon's Fire game, I'm in the Hourly Jackpot process. I played with 1-2 stakes, hundreds of spins free spin did not come, and the last 25 seconds to Hourly Jackpot given time. And what happened? Free spin came and my chance to win an Hourly Jackpot was lost, and the Jackpot was awarded with 12 seconds remaining! This is a really amazing site guys. I have the last records and I am preparing to legally seek my right! Not related with win/loss, for their system errors but I want you to all learn and see my experience! Also they send me message and wrote send us your information for my last comment and we will contact you! I've been contact and writing to them for months! Look at this! We deposit money in this company and played a game, such a shame! ---------- Main problem: I was playing Jackpot game at the end of March - the beginning of April, my game was closed 2 times, the application logout and returned to the main screen. I immediately ran an internet speed test and asked my service provider for the speed report for that minute. My internet was not bad, it was very fast, I even took a screenshot. When I came back to the games, I saw the Jackpot given both 2 times. I said prove me this to Support, prove that I wouldn't win if I played. Not even one person answered. Then I asked for a report, my RTP rates, and a detailed report of the 2 different games that I mentioned daily on April the first week. They said we will send you a report within 30 days. What do you think they sent at the end of 30 days? A white page, a blank page, on the bottom right, the total deposit amount I deposited until that day! Can you believe it? Inconceivable!

Edit: 02.06.2021 It's truly incredible! They don't respond, they don't answer my e-mails, they asked me for information from here to reach me, I forwarded them, they neither called nor sent an e-mail! They haven't been able to send a report for exactly 2 months, they don't answer the questions I asked and which I have a legal right to. They said we contacted the game company weeks ago, I said prove it to me, they didn't answer him either! I loaded 25 pounds to try the system today, I wasn't even make 25.10 pounds, just like any other days! So the RTP rates they wrote are not correct either! I even wanted to know my RTP percentage, they couldn't even give it! They are officially kidding us, earn time, not help and this company is serving in this country with a license in hand! I'm posting here again! My lawyers and myself with all my strength will do everything in my power to show what they are doing and reveal what it has done to customers in the written and visual media! They have no right to victimize people like this! We're reaching their CEO, Anthony Werkman, tomorrow and we'll tell him everything and later we will send our case to Gambling Commission, Guernsey and Westminster Court! Just because they are against consumer rights, this shows that we are right! This country has the Customer Right Act! There are articles where you are sentenced to do everything you say in writing! Edit: 01.06.2021 Let me tell you about the last situation I experienced while recording the spins for legal process! Dragon's Fire game, I'm in the Hourly Jackpot process. I played with 1-2 stakes, hundreds of spins free spin did not come, and the last 25 seconds to Hourly Jackpot given time. And what happened? Free spin came and my chance to win an Hourly Jackpot was lost, and the Jackpot was awarded with 12 seconds remaining! This is a really amazing site guys. I have the last records and I am preparing to legally seek my right! Not related with win/loss, for their system errors but I want you to all learn and see my experience! Also they send me message and wrote send us your information for my last comment and we will contact you! I've been contact and writing to them for months! Look at this! We deposit money in this company and played a game, such a shame! ---------- 1) Stay away from all games, especially Red Tiger games. Don't let yourself be caught up to win the Jackpots. RTP rates are never like in the descriptions. 2) Jackpot games and your winnings are related to the money you deposit. I talked to someone who has been a member here for 4 years, and he didn't even win the hourly Jackpot. 3) There is a regular shutdown problem in the games, the problem of throwing out the application. I ran into this problem while playing the full Jackpot game 2 months ago! 4) There is a game called Genie Wishmaker Jackpot, definitely stay away! You cannot win hundreds of spins. For example, with 2 or 3 stakes, the bonus spin launch and passes, it happened to me at least 8 times in a row. In addition, I did more than 200 spins with 1 and 2 stakes and there was no bonus game even once, when I reduced it to 0.10 or 0.20, the bonus game came in the first spin! Their system is officially kidding with us! I can find dozens of more articles to write! Let's get to the most important point! I explain it exactly, please read here well... I was playing Jackpot game at the end of March - the beginning of April, my game was closed 2 times, the application logout and returned to the main screen. I immediately ran an internet speed test and asked my service provider for the speed report for that minute. My internet was not bad, it was very fast, I even took a screenshot. When I came back to the games, I saw the Jackpot given both 2 times. I said prove me this to Support, prove that I wouldn't win if I played. Not even one person answered. Then I asked for a report, my RTP rates, and a detailed report of the 2 different games that I mentioned daily on April the first week. They said we will send you a report within 30 days. What do you think they sent at the end of 30 days? A white page, a blank page, on the bottom right, the total deposit amount I deposited until that day! Can you believe it? Inconceivable! Then I wrote, I wrote in more detail, an support member called me and said we will do our best, we are following, and I said okay. I waited. Then I sent an email after couple days, no answer, they said that one day we will get back to you on May 24th and we will end the case, solve the case. And while this process continue I think their systems collapsed for 1 full day at that time, I could not login to the account, I sent mail and they did not respond to me. I said let's wait 24 May, but they won't return on May 24, I said to myself! The day of May 24 has arrived, so what do you think happened? They mailed me, the said we cannot return to you, we want additional time!

Betway deposit process. Airpay confirms that the payments were settled to betway. But betway says rejected. Refunds are not made. Customer support is horrible. Emails doesn't even get attended. No one to get in touch.

Have been a customer of betway for a long time. I have had a few little wins lately (not big amounts). I deposited £125 earlier, started playing slots and for no reason my account was blocked. All customer service could tell me was that i would get a phone call at some point. Absolutely disgusting service. I have done nothing wrong.

Hey man Same happened to me today. While I was playing tennis I bet on total games would be more than 22.5. When I placed the bet still they were in set 2. Less chances of getting it to set 3. But I made it through by having total 19 games played in 2 sets so far. I was relaxed as I know even anybody wins by 6-0, I will win. Now they played the set 3 with the points system and when I checked back my account it shows I lost. When I tried to contact I got the same reply as you, bets are being correctly settled. I placed $200 as I was confident..... didn't expected this from BETWAY.

Hello friends... how I cheated.. not cheated hi jacked by Betway.. my money 3500 is stuck there and they told me feflect money within 3 to 5 working days. after 10 days I asked to the cus care. same answer and after they closed my account for 6 month. can you emagine about this type of company.