Hi I have made deposits to beyway which was debited from my account but not credited in gaming account I made a complaint and they said me it will be automatically refunded to your account after 15 working days, then same thing happened after fews days I kept on complaining about it to there customer service, I gave them my bank statement of 4 months and exact transaction details including bank reference and timing its been over 4 months, I regularly contact customer care but no solution to my problem yet, where should I complain on them from Indi

Horrible customer service they say they are willing to help you out but they never do they still locked my account with money in it they should change their name from betway to scamway

Great site with the best Bookies

Betway support at telegram is of another level forged coz when u contact betway support,, they will ask you to be a prime member first,, only then your money will be refunded.. They ask you to deposit 3000 INR.. Seriously man what a rubbish..

Horrible company. Slow withdrawals and make mistakes on payouts. Avoid!

HORRIBLE! They don’t even give a bonus I bet everything from 10 cents to $5 a spin and I can’t win a single dollar. I’ve been playing for weeks at least $150 a day and have no received one bonus or a win over $10 it’s craziness and disgusting. Do not sign up or even waste your money. sugarhouse is by far the best casino app out there I’ve hit big wins and receive my cash outs immediately. So if you are looking for a LEGIT GOOD gambling app Sugarhouse in the way to go not this rob shop! Do not give them another cent!

Horrible customer service and they steal from you

Honestly the worst customer service ever. I tried to call them the line does not work and they have auto chat lines that have responses pre-made to not allow you to chat properly. I have been told my source of funds needs to be approved, I gave betway all my information for 14 days and they still have no approved my account. I have lost my withdrawals funds of $4500 and it’s honestly so upsetting and sad. They locked my withdrawals and are suspending my account. I have them all the information they ever wanted such as my T4 Tax documents, T1, my personal income, bank statements, source of funds from my job, source of funds from covid insurance, etc. This has been absolutely overwhelming as I have been upset I may have lost all my money possible. I have my recipe it’s of my withdrawals requests and received an email saying they are putting it on hold. It’s honestly sad how they think people are money laundering and then suspending their accounts. I provided NUMEROUS emails and they still have not let my source of funds be accepted. PS: this started occurring when I started winning a lot of money. Do not go with Betway, and I hope they read this review and try to help me get my withdrawals and account back.

Betway locked me out of my account, didn’t contact me to give me any explanation, has an auto responder on their support email that says that don’t monitor it, and their live chat doesn’t work.

Hi Betway it only takes 24 hours for the money to be paid out after pending, and I will update it once money is received. This is my first time withdrawing with betway so it could take some time but once you withdraw for the second it should be within 5 business days