You might have noticed that sometimes when you try to log into the Betlion account, you face a few login problems. That is what we want to look at below and how best you can resolve them.
5.1
The website cannot be found
A website that cannot be found is not the most common error but it can happen. This is probably because you have a typo in the Betlion web address. Let us say you are trying to access the account via the phone and now you are using the wrong web address, then you can get this error.
Start by looking at the URL you have used to ensure it is the correct one. If there are issues, you can easily change them.
Another solution is to simply Google search Betlion and choose the right website from the appearing Google search results. This always helps eliminate potential typo problems.
You may have forgotten your password when you try to perform the Betlion login Kenya process. Losing a password should not make you feel bad as it is a normal thing. It also means you can still recover the account and continue with betting.
While on the login page, you will see a link labelled “Forgot PIN” under the Login button. This link is what you should click on to start the password recovery. A page appears where you enter your phone number and click the Reset Pin button. You will receive a message with a one-time use PIN that enables you to now set a new pin.
You should consider using an easy-to-remember PIN this time around. It would be easier now to keep logging into your account.
You may also get that some people do not have an account with Betlion and they are trying to log in. Well, you will get an error message claiming that the account does not exist.
For a non-existent account, the solution is to create a new account to get started with Betlion betting.
You could still consider typing in the wrong account details in the login form. Let us say that you have the right phone number and the wrong PIN or vice versa. So, it is good to confirm that you are using the right details while trying to log into your account.
5.4
Betlion is under maintenance
Betlion can sometimes have a few network problems that it has to go under maintenance. Another reason is that there might be a major update. That is why you will see a message on the Betlion website telling you more about the maintenance.
The solution for such an issue is just to wait until it has been resolved before you can access Betlion again.
The company would display an expected timeframe. Being a top brand, the downtime is not as often as you might get with other companies. So, there is nothing to worry about.
5.5
No internet connection
A good internet connection is key in helping you enjoy the Betlion betting experience. However, you might get an internet connection error while trying to log into your account.
First, check if the device is connected to the internet. You might have forgotten to turn on your phone data or the internet subscription has expired. In such a case, it becomes hard to browse Betlion.
Make sure you have a strong internet connection and this would not be a problem anymore for you.
Betlion often suspends or blocks accounts based on the issue the account presents.
A suspended account can work as a warning to the account holder to always follow the terms and conditions of the company. Still, an account can be suspended if the owner would like to take a break from gambling. This would be nice to know that you would simply contact the support team and have the account reactivated.
You also come across situations where an account has been banned. A banned account means the person has gone against the rules of the sportsbook. That is how you can lose the account. Once an account is banned, there is nothing you can do. It will not be reopened.