@bet365 the **** is wrong with your app! Getting me to log in twice and confirm my email then freezes!

@bet365 I hate your new app, is there anyway we can get the old one back. Or at least have the option to use the old site?

@bet365 what is going on with the new app? absolutely useless

Customer for many years. I moved from the Uk to Cyprus and my location was changed. I can deposit from anywhere but when it comes to withdrawal then they are just i diots. I made a withdrawal of 50 € to my uk bank account and the same day i did another €180. The 180 never came and they are asking me for 100 documents that i presented to them and its taking over a month for them to do the transfer. Customer service is Ignorant and rude as they dont answer a bloody common question you ask them. Like: why my first withdrawal went through and on the second one done in the same day after being in Cyprus for over 3 years its not allowed. They just give formal answers and nobody cares. I send 10 messages with the same questions and about where is my 180 and they only reply that my KYC are correct and i am veryfied. Nothing about my €180 that i am waiting for a month now. WORST customer service ever.

@bet365 Why the Bangor on Dee card no displayed properly on the mobile app? No info, colours or form.

Bet 365 in my experience are WORSE than worse. I opened an account and everything appeared to go through smooth as silk. I deposited £100. Later in the day I fancied a bet but couldn't log on to my account just opened. I tried several times without succes. I then telephoned customer services and had to wait some 20 mins to speak with somebody. I then was told by some jobsworth my account was blocked and I needed to send proof of identity before I could use it. I argued to no avail that £100 was taken from my account without need for further identity. I then emailed instructing the £100 be paid back into my account using 'same' data I gave allowing Bet 365 to take £100 from my account. I told them the mustard cuts both ways - what's sauce for the goose is sauce for the gander. No, still insisted I send further proof of identity 'before' my money would be returned, which on principal I will not send. If push becomes shove shove I will argue my case in the small claims court. Summing up I only have my self to blame because I was warned not to have any dealings with this cowboy outfit. Hope this serves as a timely warning to others. TONY MATTHEWS

@bet365 awful awful update to your app. You need to sort it out fast as losing customers. Look at the complaints!

@bet365 app is so broken

@bet365 the new app is bad roll it back ffs

@bet365 since you updated your app its bad. Tried to place a bet 3 times tonight and it never places bet