In using Melbet as well as other betting sites, it is not uncommon to encounter issues with log in to their accounts. These problems can range from simple customer negligence to network issues to site issues and even up to legal issues.
Ultimately, every customer wants to know how to solve these problems and Melbet provides the solutions.
6.1
I have forgotten my Melbet account password. How do I retrieve it?
Click the login button on the Melbet website, and click FORGOT PASSWORD below the username and password fields. Provide your email or phone number, depending on what you used during Melbet account registration.
You will be sent a link to reset your password to your email address or an OTP to your phone. With this, you will be able to reset your password and regain access to your account.
6.2
I want to change my Melbet Password?
Log in to your Melbet account through the website or the app. Go to your personal account page and you will see your personal details displayed.
Click the password section, type in your current password, the new password and then confirm it. That changes your password.
Log in to Melbet Ghana
6.3
"Wrong Username/Password." What should I do?
Keep in mind that you must enter the exact username, phone number or email and password to your account before you can access it. Ensure you do a double check on those details and try again.
For your password, it is case sensitive. This means that if you capitalise you check how your password is typed to ensure it is with the right cases. If that doesn't work try to reset your password using the FORGOT PASSWORD feature.
6.4
What does it mean that my Melbet account is barred/restricted when I try to log in?
You have been barred from using your account and the Melbet service. This can be the result of either someone other than yourself trying to log in to your Melbet account. Also, it could be the platform manager has noticed or has been noticing suspicious activity on your account. To solve this, do contact Melbet customer service and explain your plight.
6.5
How do I change my personal details on Melbet Account?
Log in to your Melbet account and open your personal profile. There you will see your account information such as account number, password, date of account registration, contacts and personal info. Click the EDIT button and you will be able to make changes to your password, contact number, email and personal info. However, you cannot alter your account number and some other sensitive details.
Melbet “Change personal details”