if you bet on there sports section and get the odd win dont play the games or casino as you will never ever get a win off them they tell u it isn't linked to the betting app but clearly is just another way to get there money back off you brutal

I am the type of person who doesn't like change, I have been with bet365 for close to 10 years. I like to enjoy my time by betting small amounts and do a lot of bets, last year they limited my account because I won 10+ in a row, they limited my bet amount and they put a delay on my bets to anywhere from 5-10 seconds. Yesterday I won a bet and they denied my earnings because they thought I knew the results with a 5-10 seconds delay on my bets, and today they got the results wrong when I cashed out, which is very odd because i cashed out long after my team scored, and when i cashed out the score was still in my favor, I still don't get how the results were changed after few minutes have passed. Lets just say this isn't bet365's fault, but if they had any sort of decency they would have voided the bet, for instance I may have wanted to cash out before the game ended?10 years ago there weren't many choices for sportsbook sites, it is different now, I really hope other people do not experience the things I did, I am close to 10 years and they do not value their customers.

I dont what to say. I had bet of $5 with a return of 44. The last match was remaining. When the last match was going, i had cashed out $44. It was showing in my account. Afterwards, i can check they reversed back transaction, they fooled me with their conditions.

guy on customer service after sorting a bet requested i pick a number 6 9 or 12 didnt tell me what for i told him i didnt want to so shut my account on a permanent basis had he told me what it was for i would of picked a number, but no ABSOLUTE FU KING TW AT

If I could, I would give them zero stars. Sh** customer service and they treat their clients unfairly. Just trying to take money from you and then closed down your account. Wouldn’t recommend at all!

Hi @bet365 you seem to have an app update every day but you still can’t get it update in real time. Please please please please please sort this out.

Dont trust these guys! I was basically robbed by them. They accepted my registration, accepted my money and when I tried to log in I couldnt and they starting asking me for all sorts of identification because my credit card was international however they already had my money. This happened 2 months ago. I am still trying to get my money back but I think it is a lost cause to this cheaters.

God only knows how the boot who runs this company, manages to pay herself all that money, when no one, who is lucky enough to still hold an account here can get a bet on, as you are restricted to pennies within seconds of striking a few decent bets. Another set of accountant spivs trading under the name of bookmakers. Should change there name to £3-65 and even then you will struggle to get that amount on, unless of course you want to visit the casino.

I had an issue with my bet and surprisingly the bookie settled it to my favour

Honestly bet365 has offered the WORST customer service I have ever experienced. Out of all the betting sites I could have gone with I’m so annoyed with myself that I made an account here! They won’t even verify my account for me so I cannot withdraw my money and close the account. Honest advice is to avoid.