Gone downhill, something happened lately, would be good if not for the incompetent web team. You place a lot of bets relying on a cash out, but the 'my bets' constantly disappears and you can't do it - like tonight on Swiss v Spain 20/1 for swiss when Spain scored, hoping to cash out when Swiss equalised and not available. Really unreliable Company. Also web changes for the worst, App upgrades limit functionality and deminish the web experience. Would not use them if I could get greyhound videos eslewhere. You are not a customer you're a punter

First of all I find them better than Betway in terms of customer support on social media platform but Bet365 looks like does manipulate during euro 2020 by disabling My Bets. This is actually a scam! Though I won the bet amidst all these I was only returned my bet but not the winning bet when ESP beat SUI in shootout. Sad to say they are scammers but they are

Do not use... cash out feature very conveniently crashes during big games... this year’s champions league and Europa league finals, and now the Euros too. There are now 270 people in the queue to speak to someone. Utter joke, so much money lost to a broken cash out feature. They will not refund any current bets that are affected while their app is down... but seeing as they are a online betting company only, they need to do better. I’ll be closing my account and betting elsewhere

I have complained twice in the last week about the disappearance of live bets, so removing the facility to cash-out. The explanations given are ‘technical issues’. They are dishonest and actually not providing the service that they promise. I am going to complain to the necessary authorities. It is nothing short of theft!

Had a bet builder for Spain v Switzerland and Belgium v Italy, the bet for the Spain game had come in and the Belgium game was waiting on 1 corner, no cash out the whole time and waited for over an hour in the queue for the chat for it to then say it’s unavailable. Lost the bet in the end due to there incompetence. Taking money off people when there betting site doesn’t even work!

Denise, John and Peter Coates you cheating set of stinking pieces of . You make millions and you can't even have a working website/app. How ironic that you pathetic waste of human life love taking money of people but your stinking site has been down for the last 2.5hours whilst we have in play bets. Bets have been missing whilst the euros have been on today and when i spoke to shannen I got the same on bs "we working on the issues". Bs yet again, bet they will be working soon after the bets have finished. Covid 19 do your thing and let them cheating parasites take their money to their grave and rot.

If you are going to use this website for Live betting. Forget about it! Once you place your bets it happens quite often frankly that you cant do cash outs. It says "Sorry this service is temporarily unavailable" i understand if it happens for couple of minutes, but when it happens it does long probably for hours ruining your chances to check your bets and the option of cashing them out. Sky bet is by far the best betting site. AVOID BET 365

Dreadful site, constant freezing of cash outs for long periods, there gaming sites are really poor and the customer service is a waste of space. Im going to move back over to sky bet now.

Honestly if I could give this site zero stars I would, I bet on a team winning and after they did it still says I lost, I contacted them and they told me that they had made there own definition of that the end of the game means, basically tricking people to bet on thinking they’re winning, honestly it’s a joke of a site and I will never be using it again, hopefully it gets shut down soon.

I could say the worst company ever. Big scammers. You can't even cash out your money on time. Always the app crashes just like that! Couldn't even get in touch with them. They only email you back after days. Let's not even mention the live chat that you probably gonna be waiting hours and than the agent doesnt even speak to you properly. Customers service is Ridiculous.