NWA: What makes it better than a dedicated UC&C suite from Cisco or Microsoft, life-size or Shoretel? If someone is already on Amazon or Google cloud for example, how does UC in the cloud fit into their cloud strategy?
Elms: Vodafone’s One Net Enterprise UC solution not only integrates fixed, mobile, telephony and video communications, but also delivers collaboration and desktop instant messaging tools with the options to integrate with Microsoft Lync or Exchange. In addition, the Cisco solution is embedded into the Vodafone service infrastructure enabling us to offer a platform agnostic solution. One Net Enterprise was introduced to create a deeper and stronger One Net portfolio for all enterprises, delivering a single plane of control and supporting everything that happens in the mobile network.
The combination of Vodafone’s fully-owned network and strong partner alliances provides our customers with the consistency, reliability and service quality to run the most critical operations.
As well as a Voice centric UC&C service, Vodafone is expanding the availability of its Hosted Microsoft Lync and Exchange offering which provides enhanced reliability, security and PSTN voice access for those customers choosing a Microsoft collaboration centric service.
Vodafone is used to providing integration services with third party solutions to build different UC&C services. For example we have worked with a car manufacturer and a retail outlet to integrate Google Apps for Work with our UC&C service. The Google service delivers document creation and sharing, while Vodafone provides voice and video capabilities.