TM Forum’s Training has rolled out new video-based training courses focusing on the Frameworx suite of standards and best practices as well as billing, cloud and virtualization.
Also available for use on iPad, the courses feature TM Forum’s trainers who have years of experience in complex transformation of IT and operations.
The courses offer in-depth knowledge on reducing cost and risk, increasing business and IT agility and efficiency, growing revenue and improving customer experience in today’s digital world.
These courses are part of TM Forum’s foundation-level courses for Frameworx and their applications, and will ultimately include Frameworx Overview, Business Process Framework (eTOM) Distilled, Information Framework (SID) Distilled, “Now Generation” Billing, Application Framework (TAM) Distilled, Business Process Framework (eTOM)-ITIL Workshop, Customer Experience Management Distilled, and Revenue Assurance Distilled.
These courses, many of which are also available for in-person training, include new content and detailed exercises for students. Upon completion of any course, TM Forum member students are automatically registered for the relevant exam.