Tealeaf has unveiled the latest version of its mobile customer experience management solution, CX Mobile.
Tealeaf CX Mobile enables sophisticated customer experience analysis across all mobile channels, including mobile web sites, native iOS and Android apps, hybrid apps, and the growing number of apps and sites built in HTML5.
The solution provides documented evidence of customer struggles and the ability to quantify the business impact of customer challenges.
It is part of the Tealeaf CX suite and the data captured is available for analysis, optimization and customer service by both the Tealeaf CX Customer Behavior Analysis Suite and the Tealeaf CX Customer Service Optimization Suite.