Saudi carrier STC has selected Motive to provide solutions to help STC reduce the complexity and cost of delivering and managing new fiber services such as high-speed Internet and IPTV.
The solution will also help improve customer service while reducing customer support handling times and generate new revenue by simplifying processes needed to increase line speeds.
The solution provides STC with a comprehensive line testing and quality management tool that ensures its fiber lines meet quality and stability requirements for the successful deployment of advanced services.
When combined with Motive Home Device Manager and Motive ServiceView, STC customer service representatives will have a single, consolidated view and control over STC services from the access network deep into the home, enabling them to add on services or resolve problems much faster and more efficiently.
The capacity of fiber networks to handle huge volumes of data, voice and video traffic with low latency represents a business opportunity for providers to grow revenue through value-added services.