MetaSolv Software's Provisioning 6, the latest release of its next-generation provisioning control platform, features the company's innovative new intelligent change management technology to dramatically reduce the costs of processing in-flight order changes.
Order changes, like supplemental service orders or modifications, are often requested after the service fulfillment process has been initiated. Assessing the impact of an order change, undoing the service provisioning steps that are no longer valid, and then re-calculating and re-processing the order is a complicated effort that severely impacts business productivity, MetaSolv says.
Provisioning 6 analyzes the impact of an order change, then automatically generates an optimal compensation plan and manages the execution of the plan until order completion.