Globys has enhanced its Usage Analyst to enable a service provider’s customers, as well as internal teams, to proactively monitor both current and predicted usage.
The solution’s newly added predictive intelligence capabilities leverage real-time data and analytics to anticipate future behavior and needs.
Customers can optimize their telecom services by not only reacting to past usage, but also planning accordingly for what’s coming.
The solution features alerting capabilities that have been enhanced to ensure optimal delivery and relevance of an individual customer’s critical information.