Convergys has launched a new contact center facility, known as Alabang Two, its second facility located in Muntinlupa City south of the Philippine capital Manila.
The added capacity will bring Convergys’ total employment in the country to about 23,000, supporting its status as the largest private employer in the Philippines.
The new facility measures 68,000 square feet and will employ up to 1,200 additional employees.
This addition brings the number of Convergys contact centers in the Philippines to 13 -- eight of which are spread throughout Metro Manila.