BT announced a series of investments aimed at doubling its business in key Latin American countries over the next three years.
By recruiting 250 new staff, increasing its professional services capabilities , opening new centers of excellence and implementing a wide range of network and customer service improvements, BT will better support global customers investing in this region and help large Latin American companies (the “multilatinas”) expand globally.
BT’s research has identified an addressable market for the company in the Latin American region growing at a rapid 7% per annum. BT already serves around 1,300 organizations in the region, including a number of global multinational companies, such as Unilever, Rhodia, BASF and Fiat.
As part of the new program, BT will hire around 250 new employees in the region, including highly skilled professional services specialists to support customer needs and deliver BT’s enhanced portfolio of products and services .Through BT’s professional services capabilities, global delivery model and strong partner relationships, customers active in Latin America will benefit from industry leading expertise.
BT will also extend the coverage of its high performance networks in the region by increasing the number of its MPLS points of presence by around 20% and by launching Ethernet services in 21 new cities. By combining these with satellite capabilities which currently connect 37,000 sites, together with its recently improved data centre infrastructure, BT will offer its customers a market leading network capability in the region, capable of connecting their most remote locations to deliver business critical applications and services as efficiently as possible.