Brazilian utility taps Comptel for service delivery

Staff writer
27 Sep 2012
00:00

A producer and distributor of hydroelectric energy in Brazil has chosen Comptel Fulfillment technology to improve visibility into its existing telephony network and infrastructure.

Comptel Fulfillment was chosen to promote fast, accurate and consistent service enablement as the company required a solution to remedy the challenge of managing a rapidly expanding network infrastructure that carries ever-increasing numbers of services.

The utility company will deploy Comptel Order Management and Comptel Service and Resource Inventory to bridge customer orders with precise service use, providing end-to-end service order orchestration and streamlined management of network resources.

This will provide the company with a consolidated inventory of networks, maintaining a view of the physical, logical and service inventory required to deliver services.

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