M2 Telecommunications Group in Australia has gone live with Cerillion Technologies’ CRM and Billing solution.
The new system consolidates M2’s billing activities for its People Telecom branded customers and services, and provides fully automated fulfillment and provisioning to the host networks.
In time, M2 will migrate all of its retail and wholesale operations to Cerillion.
Cerillion implemented the Revenue Manager, CRM Plus, Service Manager, Output Streamer, Web Self-Care and Information Manager modules from its pre-integrated product suite, and performed migration from M2's legacy systems.