Amdocs has signed a new contract with wireless carrier Claro Brazil, a wholly-owned subsidiary of América Móvil, a provider of wireless and fixed-line communications services in Latin America.
Claro Brazil will deploy several products from Amdocs' CES product portfolio to modernize and standardize customer ordering, customer management, e-commerce, and product catalog management.
Amdocs says its products will support all of Claro Brazil’s current sales channels, including call centers, dealerships and kiosks, and will also improve a new channel– the internet.
Claro plans to increase sales and services that it provides through integrated solutions for sales, orders, and e-commerce. The current contract follows billing and Partner Relationship Management solutions that Amdocs has provided to Claro in the past.