EcoMobile in the United States has engaged Redknee Solutions to subscribe to the latter’s cloud-based converged billing and customer care solution.
Redknee will support EcoMobile, operating on the Sprint network, with its fully managed, software-as-a-service offering.
The new deal adds to the growing number of operators who have selected Redknee’s solution in order to achieve the benefits of its flexible, scalable offering,
“We selected Redknee’s cloud-based billing and customer care solution to support our growth strategy, while minimizing risk, reducing our cost base, and enabling us to launch new services quickly to the market,” said Garvin Garmo, CEO of EcoMobile.
“With Redknee’s end-to-end managed solution we have the flexibility to efficiently manage our customers from activation and retention to full customer care support.”
Redknee’s cloud-based converged billing and customer care solution offers fully virtualized platforms, enabling mobile network operators (MNOs) or mobile virtual network operators (MVNOs) to launch a new brand in a matter of weeks.
It provides mobile virtual network enablers (MVNEs) with an agile, flexible and modular suite of solutions on which to build a profitable wholesale business. Service providers can take control of the services and promotions they launch with a real-time billing, rating and charging with integrated policy, promotions, analytics and business intelligence.