Telefoncia and Sandvine teamed up to deliver better broadband to some 250 million users across the globe.
Sandvine's network policy control solutions provide Telefónica with detailed visibility and reporting of network usage across the company's global footprint in over twenty countries. The solution collects data from the operator's network, using the Sandvine Policy Traffic Switch (PTS) platform, then organizes and displays it intelligently for executive management analysis.
This technique helps Telefónica to both make business decisions based on a vast amount of actionable information and enforce actions to launch new programs and policies within the network.
In one use-case, Telefónica's UK subsidiary, O2, is helping reduce consumer bill shock, in compliance with the new European Union Data Roaming regulation, using Sandvine's Quota Management solution.
Bill shock is a negative reaction to unexpected charges on mobile phone bills and can be mitigated by Internet Service Provider (ISP) efforts to educate and inform customers. In Telefónica's case, Sandvine's solution monitors subscriber roaming usage in real-time and proactively keeps subscribers informed of their usage through automated messaging that notifies subscribers when they are nearing and surpassing their quota.