Telekom Srpske has tapped Redknee Solutions to upgrade its existing BSS solution to Redknee Unified 2016, and expand support to both prepaid and postpaid subscribers.
The latest version of Redknee’s flagship product offers catalog-driven real-time monetization solutions and an omni-channel customer experience to allow for the creation and launch of tailored solutions and campaigns across the entire customer base.
The solution will support Telekom Srpske’s prepaid and postpaid subscribers from a single platform and ensure greater reliability with the implementation of a geo-redundancy system. It also enables the telco tosupport new business models, monetize next-generation services, and create an omni-channel customer experience.
Redknee Unified 2016 supports monetization of any-play services and leverages real-time customer information, events and triggers to support contextual offers that reduce churn and grow the customer base. It offers “one click deployment” for cloud and virtualization technologies to increase scalability and operational efficiency.