Sprint, one of North America’s service providers, has awarded a seven-year extension of its managed services contract with Amdocs.
Amdocs will continue to manage key business processes, including billing, customer care and IT infrastructure management under a managed services model hosted at an Amdocs data center.
The new agreement includes the continued support of the Sprint and Boost Mobile brands and the expansion to now support the Virgin Mobile USA and Assurance Wireless brands.
"We see a continued trend of service providers like Sprint to outsource key elements of their business and operational support systems so they can focus on service innovations and customer experience," said Brian Shepherd, group president at Amdocs.
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