Singapore released on Friday a set of Cloud Outage Incident Response (COIR) Guidelines to assist with companies' business continuity management and disaster recovery plans.
The guidelines address the need for preparing for and mitigating the threat of cloud outages – whether for business-critical uptime or data sensitivity – in the face of rapidly emerging new technologies.
They are designed to also give clarity to enterprises and cloud service providers on what measures and processes should be put in place to prepare for and respond should cloud outages occur.
Infocomm Development Authority of Singapore assistant chief executive Khoong Hock Yun said through the guidelines, the government seeks to foster a more competitive business environment that further enhances the digital economy.
“In our journey towards being a Smart Nation, these Cloud Outage Incident Response Guidelines complement our efforts to drive ICT standards, strengthen resiliency and encourage clarity for businesses as cloud users,” he said at the Singapore Computer Society’s Business Continuity Management Conference.
Paul Lee, President of Singapore Computer Society's Business Continuity Group, welcomed the guidelines, saying it is an addition to the business continuity and disaster recovery body of knowledge for the industry.
Together with the world’s first Multi-Tier Cloud Security Singapore Standard, the Guidelines will help improve transparency and build greater trust of cloud services.