Mtel in Bulgaria has deployed the Amdocs Master Enterprise Catalog to reduce the operational IT complexity typically associated with service provider product rollouts, and reduce time to market for new offers by more than 80%.
The new Amdocs catalog has helped Mtel, which is part of the Telekom Austria Group, to cut down the number of processes required for introducing a new product, including testing processes.
These are now handled by the catalog's unique, fast-track testing environment which only performs testing on incremental product changes like progression testing, thus eliminating the need to upload the entire catalog database with each product change.
In addition, Mtel was also able to ease search and filtering of product information and increase free catalog space by 95%, providing synchronization efficiencies and cost of ownership advantages.
"Reducing time to market for new offers was a critical business imperative for us to better serve our customers," said Horst Pertl, CTO at Mtel. "With the Amdocs Master Enterprise Catalog, we can push out even complex offers, with predefined tariff plans and discounts, in less than three days from idea to production."
Rebecca Prudhomme, VP for product and solutions marketing at Amdocs, said that the catalog serves as a centralized repository that consolidates and manages all products, services and their related information residing in the various business and operational support systems.