(InfoWorld Daily via NewsEdge) Microsoft announced plans to unveil its Web-based business software called Microsoft Dynamics CRM in the second quarter of 2007.
Microsoft plans to introduce the solution initially only in North America, said Brad Wilson, general manager for Microsoft Dynamics CRM.
The company won't limit the number of users that the solution can support, although at first it will be aimed at small businesses, typically those with 8 to 10 seats.
The service initially will be operated and managed from within Microsoft's own data centers.
'There is still a fairly large, untapped market for CRM in very small business, so Microsoft is wise to target this segment with a hosted product,' said Rob Bois, research director at AMR Research.
Microsoft has yet to set a price for the monthly user subscription it will charge.
The vendor has started signing up partners for an early access program planned for the fourth quarter. In the first quarter of 2007 it will widen the initiative into a customer beta program.
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