Customer experience management goes beyond network

Oracle took the prize for its Tekelec Policy Solution, a turnkey management interface that helps operators quickly resolve problems that affect the customer experience. Operators can use existing policy provisioning and management interfaces and tools to create a unified policy creation environment from which network and device policies can be developed.

This reduces the chance of policy conflict and increases the scalability and flexibility of existing policy servers (PCRFs) and Diameter signaling routers responsible for routing signaling messages to policy servers.

The Policy Solution extends policy's role beyond the core network so any mobile device can act as both enforcement points and application functions.

• LTE: It ain't easy money
• Developing the tools to differentiate
• Scaling down complexity
• Helping telcos connect all their assets
• A unified customer experience