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Comptel, GE team up for streamlined service fulfilment

25 Jun 2014
00:00
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Comptel and GE have joined forces to help communications service providers (CSPs) federate access to the large amount of data split across physical and logical inventory systems.

By enabling service orchestration to reach beyond logical inventory, operators can ensure reliable, accurate and efficient service delivery, decrease costs resulting from “truck rolls” and maintain the customer experience.

The two partners have cobbled up a federated inventory solution, which consists of Comptel Fulfillment and GE Digital Energy’s Smallworld Physical Resource Assignment (PRA).

Comptel Fulfillment serves as a bridge between customer order and service use – reducing costs, supporting service innovations and improving the quality of customer interactions with CSPs.

GE Digital Energy’s Smallworld PRA enables operators to increase “first-time turn up” of service, deliver more accurate provisioning, reduce the cost of installation failures and improve quality of service.

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