BT Group (BT) has extended its partnership with Netcracker for revenue and billing management technology solutions and professional services.
Netcracker will provide revenue and billing management for BT's consumer, wholesale and global IT organizations, simplifying billing and rating across BT’s lines of business, minimizing upgrade costs and unifying operations.
This enables BT to optimize the overall experience of each customer on its network, allowing it to reduce operations costs even while it expands the number and type of digital services on offer.
Netcracker will deliver that development capability as a strategic partner and will incorporate new advancements into its generally available software systems, making it cost-effective for BT to both customize and upgrade its technology while staying current on Netcracker's product roadmap.
Also, T-Mobile Netherlands has selected Netcracker to implement its Product Management solution, which is comprised of Product Catalog and Product Lifecycle Management components. This will help T-Mobile Netherlands improve the overall management and delivery of its services.
Netcracker’s Product Lifecycle Management, which will be implemented using an agile methodology, will enable T-Mobile Netherlands to simplify the way it manages products across their lifecycles, from development to production to retirement.
With more control over its assets, T-Mobile Netherlands expects to deliver a better customer experience by improving time-to-market for new products and reducing the number of incorrect offers.